{"id":"c818b6a7-c846-482a-b348-5cc40fc14026","createdAt":"2025-06-05T22:00:00.000Z","updatedAt":"2025-10-01T09:35:47.572Z","isDeleted":false,"version":13,"date":"2025-06-05T22:00:00.000Z","published":true,"title":"SLA Reports","notes":{"type":"doc","content":[{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"We’ve launched the first version of ","type":"text"},{"text":"monthly station-level SLA reports","type":"text","marks":[{"type":"bold"}]},{"text":", giving you clear visibility into every SLA event and performance.","type":"text"}]},{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"You can now:","type":"text","marks":[{"type":"bold"}]}]},{"type":"bulletList","attrs":{"accentBulletColor":""},"content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"Track performance by service category (e.g. flight handling, baggage, quality checks)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"Get an aggregated overview of SLA events","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"Print the SLA event overview of a month","type":"text"}]}]}]},{"type":"paragraph","attrs":{"class":null,"textAlign":null},"content":[{"text":"This is just the beginning — more automation, export options, and SLA Payments are coming soon.","type":"text"}]}]},"archived":false,"imageUrl":"https://uploads.productlane.com/2c95ffad12d3c61ac6a4d12e7d50c7ad.png","projectId":null,"workspaceId":"3f2a174c-e4f4-4aa8-b2a2-c0d4ef6b8a1a","html":"

We’ve launched the first version of monthly station-level SLA reports, giving you clear visibility into every SLA event and performance.

You can now:

Track performance by service category (e.g. flight handling, baggage, quality checks)
Get an aggregated overview of SLA events
Print the SLA event overview of a month

This is just the beginning — more automation, export options, and SLA Payments are coming soon.

Cosmos changelog

SLA Reports