We’ve expanded flight details to show more of what matters. You now see a beautiful, realistic 

aircraft model, registration, and subtype

 to view total passengers, load factor, and class distribution for a quick operational overview.

We’d love your feedback on what other details would create value for you. Your input helps shape what comes next!

Additional Flight Details

We’ve added more flexibility in how you can receive updates and notifications. You can now 

 in the notification settings of the Cosmos app.

To protect privacy and security, any new notification email must be verified. Only verified addresses will receive notifications, keeping sensitive information from being misdelivered.

How to change your notification email in Cosmos

Custom Notification Email

We’ve made it easier to stay on top of what matters most. The 

Dashboard now shows more key information at a glance

 for delayed flights, open flights, bag cases, and quality checks.

Each card is interactive — simply click and you’ll get a tailored list of related events that require your attention. No more digging through multiple views.

This is just the start. We’d love your feedback on what other quick links or metrics you’d like to see on the dashboard. Let us know!

Dashboard Quick Links

SLA Payments are now available, giving you a transparent view of how performance translates into financial outcomes.

This closes the loop: from visibility in SLA events, to aggregated reporting, to actionable financial settlement based on real performance and transparent tracking.

We’re continuously improving — let us know what else you’d like to see in SLA Payments.

SLA Payments

, giving you clear visibility into every SLA event and performance.

This is just the beginning — more automation, export options, and SLA Payments are coming soon.

SLA Reports

Add team members to specific stations (e.g. CGN, FRA) by entering their email — they’ll only see the data and tools relevant to their assigned airport.

, and smoother collaboration across locations.

Access Management

We made some improvements to the Cosmos login experience. This change allows for a more seamless and secure sign-in flow, including support for 

Enterprise Customers can now also request a Directory Sync to ensure seamless user provisioning.

If you have any questions, feel free to reach out to our team at 

New Sign in

We’ve introduced a new sidebar to help you move faster, stay organized, and make space for what’s coming next. The new sidebar brings more structure, clarity, and focus to your daily workflow – without changing how Cosmos works.

This update also sets the stage for upcoming features that will live alongside your day-to-day tools, without getting in the way. 

Sidebar Navigation

We are happy to finally release one of your most requested features: 

 You can now attach images or pdfs of e.g. flight reports to your messages in Cosmos. Cosmos supports the following file types:

If your workflow requires a file type that isn’t listed, please contact 

, and we’ll assess whether it can be added.

File Attachments 

We are happy to release one of the new features we have been working on. We heard your requests and we're excited to announce that service basics can now be tracked with Quality Checks on Cosmos! You will be able to use this feature, if your station is using service basics in its contracts with service partners.

We're thrilled to finally get this out to you and we're confident it will help you in your daily work. Here's why:

Ready to dive in and give it a try? Three simple steps:

Quality Checks

We are proud to announce our achievement of ISO 27001:2022 compliance 🔒

This certification underscores our commitment to the highest standards of information security, ensuring our customers' data is protected with integrity. 

It enhances the trust our customers place in us as we continue to foster transparency and collaboration in the aviation industry.

Cosmos is now ISO 27001:2022 certified

Previously it was challenging to follow up on all your ideas and requests. We also had no opportunity to inform you when we resolved your issue or released a new feature. This has now become a thing of the past. We’re thrilled to announce major updates to help you stay informed and engaged with Cosmos:

This update ensures you have greater visibility, more control over your requests, and closer collaboration with our team. Let’s shape the future of Cosmos together!

Cosmos changelog