SLA Payments are now available, giving you a transparent view of how performance translates into financial outcomes.

This closes the loop: from visibility in SLA events, to aggregated reporting, to actionable financial settlement based on real performance and transparent tracking.

What’s new:

Suggested Distribution: Clear allocation of claims, waivers, and investments per service

Automatic Subtotals and Caps: The system calculates limits for you, reducing manual work
Direct Link to SLA Reports: Payments are grounded in the actual events and service-level data already captured

We’re continuously improving — let us know what else you’d like to see in SLA Payments.

Cosmos changelog

SLA Payments